Your personal information is completely safe with 19 bd. This page covers everything — what data we collect, how we use it, and what rights you have.
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As a trusted online gaming platform in Bangladesh, 19 bd takes the privacy of its members' personal information very seriously. This Privacy Policy is designed to inform you about what data we collect, why we collect it, and how we keep it safe.
By using the 19 bd website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy. We encourage you to read it carefully.
We adhere to international data protection standards. Under no circumstances does 19 bd sell your personal data to third parties — this is our most fundamental commitment.
Our Core Promise: 19 bd will never sell your personal data to any third party. Your data belongs to you.
19 bd collects various types of information from its members — some provided directly by you, and some collected automatically.
| Data Type | Purpose of Collection | Legal Basis |
|---|---|---|
| Identity Information | Account Verification & KYC | Legal Obligations |
| Contact Information | Service Delivery & Issue Resolution | Contractual Necessity |
| Payment Information | Transaction Processing | Contractual Necessity |
| Usage Data | Service Improvement & Security | Legitimate Interest |
| Cookie Data | Personalized Experience | Compliance |
19 bd uses the information it collects for the purposes outlined below — your data will never be used beyond these purposes.
What we never do: Your personal data is never sold or transferred to advertisers, data brokers, or any other third party for commercial purposes.
19 bd uses industry-standard technologies and processes to protect your data. Our security framework operates across multiple layers.
Please note — no system is 100% secure. Keep your password strong and never share it with anyone. If you notice anything suspicious, contact the 19 bd support team immediately.
19 bd does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
Once the applicable retention period has passed, your data is securely deleted or anonymized so that it can no longer be used to identify you.
As a 19 bd member, you have full rights over your personal information. A detailed breakdown of those rights is provided below:
You can request to see what personal data we hold about you.
You have the right to correct any information that is inaccurate or incomplete.
You may request deletion of your data under certain conditions.
You may request that we stop using your data for specific purposes.
The right to download a copy of your data.
You can opt out of promotional communications at any time.
To exercise any of the rights listed above support@19bd.wsto send us an email. We will respond within 30 days.
19 bd strictly prohibits anyone under the age of 18 from accessing the platform. We do not knowingly collect personal information from minors.
If a parent or guardian discovers that their minor child has registered on 19 bd, please contact us immediately. We will promptly delete that account along with all associated data.
Any account found to belong to a user under 18 will be immediately suspended and all associated data securely deleted.
19 bd may update this Privacy Policy from time to time, due to changes in law, technology, or our services.
If you have any questions about our Privacy Policy or wish to make a data-related request, please contact our Data Protection team:
Our customer support team is always ready to assist you in Bangla. Feel free to reach out with any data-related concerns.
Six core pillars of our data protection framework.
19 bd uses AES-256 encryption and TLS 1.3 protocols — the same security standards adopted by banks and government institutions. Every transaction you make is fully encrypted.
19 bd never sells your personal information to advertisers or data brokers. This is an unwavering policy and a fundamental commitment of the company.
Independent third-party security experts audit 19 bd's systems every three months. Any vulnerabilities identified are addressed promptly.
We only collect information that is strictly necessary to provide our services — nothing more. This is part of 19 bd's "Privacy by Design" philosophy.
In your account settings, you can decide exactly what information we are allowed to use. Marketing preferences, cookies, and more can all be configured to your liking.
19 bd has a dedicated data protection team focused solely on information security. Any privacy request you submit will be resolved within 3 business days.
Your data is in safe hands. Register with 19 bd and enjoy Bangladesh's most secure and trusted online gaming platform.